One operator. One line. Direct dispatch.

For a new route quote or to schedule a pickup, the fastest path is the dispatch form. For everything else — account questions, billing, press, partnerships — the channels below reach a person, not a ticket queue.

DISPATCH LINE

(623) 226-8130

DISPATCH EMAIL

dispatch@wvc.solutions

OPERATIONS & ACCOUNTS

operations@wvc.solutions

DISPATCH HOURS

Mon – Sat // 06:00 – 20:00 MST · On-call for STAT

MAILING // 01

Mailing address

West Valley Courier Solutions LLC
9393 N. 90th St, Suite 102 #476
Scottsdale, AZ 85258

For service-of-process and legal correspondence, please use the mailing address above and copy operations@wvc.solutions.

ROUTING // 02

Who to reach for what

Schedule a route or get a quote: /dispatch or call the dispatch line.
STAT pickup (active accounts): call the dispatch line directly — email is not monitored for STAT.
Billing, invoicing, account changes: operations@wvc.solutions.
Chain-of-custody record requests: operations@wvc.solutions with the account name and date range.
Privacy, HIPAA, or security questions: operations@wvc.solutions — see also Privacy, HIPAA Notice, and Trust & Security.
Partnerships or press: operations@wvc.solutions.

RESPONSE // 03

Response expectations

Dispatch line calls are answered live during dispatch hours and route to on-call after hours for active accounts. Email inquiries receive a same-business-day response during dispatch hours; quote requests submitted through /dispatch are prioritized.

Send a Dispatch Request