CAPABILITIES // 01
WHAT WE MOVE

Medical courier services built for accountability.

One operator, one vehicle, every transfer documented. Below is the full service catalog — STAT through routed accounts — with the operational detail that doesn’t fit on the homepage.

S01

STAT Medical Delivery

Single-priority dispatch for time-critical specimens, pharmaceuticals, and clinical records.

  • Direct point-to-point routing — no co-load, no detours, no shared route reassignment mid-run.
  • Target on-site arrival under 60 minutes within the West Valley corridor, with continuous GPS-tracked transit.
  • Live dispatch notifications on pickup, in-transit, and delivery; clinical-format delivery confirmation issued same day.
  • Operator on-call for after-hours and weekend STAT requests with documented response-time stamps.
S02

Routed Pickups

Scheduled recurring runs between clinics, draw stations, and reference labs.

  • Fixed-window arrival times built around your lab cut-offs and centrifuge schedule.
  • Same vehicle, same operator week over week — your staff sees the same face, not a rotation.
  • Add, swap, or pause stops with a single dispatch request; route changes documented on the manifest.
  • Routed-account flat-rate pricing with monthly invoicing and itemized stop reporting.
S03

Temperature-Controlled Transport

Ambient, refrigerated, and frozen-state handling with logged condition state.

  • Three thermal envelopes maintained in-vehicle: ambient (15–25 °C), refrigerated (2–8 °C), and frozen (≤ -20 °C).
  • Pre-conditioned coolers and validated phase-change packs sized to run duration.
  • Condition state logged at pickup, in transit, and delivery; out-of-range events flagged in the incident log.
  • Cold-chain integrity preserved from pickup signature to delivery sign-off — no thermal break unaccounted for.
S04

Specimen & Diagnostics

Lab-to-lab and clinic-to-lab specimen logistics with dual signature capture.

  • Manifest IDs assigned per pickup, with barcoded labels matched to your LIS where supported.
  • Dual signature capture — releasing party and receiving party — bound to GPS coordinates and UTC timestamp.
  • Sealed transport totes; tamper-evident closure verified at handoff.
  • Chain-of-custody records retained and retrievable on request; PDF export available per run or per account.
ENGAGEMENT // 02

How a new account is onboarded

  1. Discovery call. We walk through your pickup origins, destinations, cut-off windows, and any cold-chain or compliance constraints.
  2. Route proposal. You receive a written plan with arrival windows, thermal handling, and flat pricing — per-run or routed-account.
  3. Pilot week. We run the route as proposed and adjust arrival windows or stop order based on real conditions.
  4. Operational handoff. Your account is live in dispatch with manifest IDs, signature capture, and monthly chain-of-custody reporting.